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Project Constraints & Success

Author: Sophia

what's covered
In this lesson, you will learn about project constraints in project management, how to manage them by considering time, cost, and scope, balancing constraints in various environments, and project success beyond the triple constraint.

Specifically, this lesson will cover:

Table of Contents

1. Project Constraints in Project Management

In project management, there’s something called the “triple constraint.” It’s so important that people also call it the “project management triangle,” the “iron triangle,” or the “project triangle.” When you’re in charge of a project, you must think about the triple constraint. The triple constraint in project management is really critical because it helps keep a project on track. It involves three main things: time, cost, and scope. Time is about how long the project will take, the cost is the money needed to finish it, and the scope is what needs to be done. If you change one of these, it usually affects the others.

EXAMPLE

If you want to finish the project faster (time), it might cost more money (cost), or you might not be able to do everything you planned (scope). Keeping a balance between these three helps ensure the project is successful. Let’s suppose you want to remodel your bathroom, but you originally planned the project for 2 months, but you have company coming and have decided you want it done in a month. You can increase costs to get it done faster (hire more workers, pay overtime, or rush shipping on materials), or you can reduce the scope, such as by skipping replacing the tile you’d originally planned to do.

Likewise, if you decide to increase the scope, say, by adding a walk-in shower, this will increase the cost and the timeline. As you can see, with the triple constraint, there is a constant balance between the three.

Imagine you’re working on a school project with a friend who is really good at coding, but they can only help for the next 3 months (time). They have their own ideas about how they want the project to turn out (scope). You know your friend will be more excited about the project if they get to make more decisions, which means the project could be done faster, and you would have less work to do (cost). However, this would mean giving up some of your own ideas for the project (scope).

In the school project example, the triple constraint helps you understand how time, cost, and scope interact and affect each other:

Constraint Example
Time Your friend, the excellent coder, is only available for 3 months. This limits the project’s timeline. If you want to finish within this time, you might have to adjust the scope or the cost, like letting your friend make more decisions to speed things up.
Cost You want to keep costs low while working with your team. Since your work is more expensive than your teammates’ work, you have to decide whether to help them or let them learn on their own, which could take more time. Balancing who does what work based on cost is a key part of managing the project.
Scope Both you and your friend have ideas about the project. If you give your friends more control to keep them motivated and the project moving quickly, you might have to sacrifice some of your own ideas. Additionally, the project must meet all its requirements, so the scope is somewhat fixed, meaning you have limited flexibility in what can be changed.

By using the triple constraint, you make decisions about which part of the project—time, cost, or scope—can be adjusted to meet your overall goals. This helps ensure the project is successful by keeping everything balanced.

The image illustrates the ‘classic triple constraint of project management’. A triangle has the label ‘Time’ at the top, ‘Cost’ at the lower left, and ‘Scope’ at the lower right. Inside the triangle is a ribbon icon labeled ‘Quality’, indicating that quality is affected by the three surrounding constraints. To the left of the triangle, a curved arrow connects the phrase ‘classic triple constraint of project management’ to the triangle, emphasizing the relationship.

reflect
Can you think about a time when you considered one or all three constraints when planning a vacation or an event?

key concept
Based on what you have learned so far, you know that the triple constraint is actually a framework that is used to measure the project’s success. Quality is actually the baseline for this measurement. In project management, the triple constraint supports quality by ensuring that changes to time, cost, or scope don’t negatively impact the project’s outcome.

Here’s how it works:

Time: By carefully managing the timeline, you ensure that there is enough time to complete tasks without rushing. This prevents mistakes and allows for thorough checking and testing, which helps maintain quality.

Cost: Budget management ensures that there are enough resources to achieve the project’s goals. When the budget is balanced, you can afford quality materials, skilled labor, or the necessary tools, all of which contribute to a high-quality outcome.

Scope: Clearly defining and managing the scope ensures that all necessary features and requirements are included, which is crucial for meeting quality standards. If the scope expands, you can adjust time or cost to maintain the necessary quality level.

In the school project example, balancing these constraints means making sure that, despite any limitations, the final project meets its objectives and satisfies all requirements. By adjusting one constraint to accommodate changes, you prevent the others from being compromised, ensuring that the quality remains high.

terms to know
Triple Constraint
The three main factors that affect a project: time, cost, and scope.
Time
The schedule or the amount of time you must utilize to finish a project.
Cost
The money needed to complete a project.
Scope
What a project aims to achieve.

1a. Time

In project management, the concept of “triple constraints” refers to three key elements: time, cost, and scope. These constraints are interconnected, meaning that changes in one can affect the other. Time, in particular, is crucial because it dictates the schedule for completing a project. If a project takes longer than planned, it can lead to increased costs and might require adjustments to the project’s scope, which is what the project is supposed to accomplish.

EXAMPLE

If building a new playground is delayed, it might cost more money to pay workers for extra days, or the project might need to be scaled back to stay within budget.

Managing time effectively helps ensure that the project stays on track and within budget and meets its goals. This is why understanding the importance of time in relation to the triple constraints is essential for successful project management.

EXAMPLE

For instance, if a construction project, like building a school playground, is planned to be completed in 2 weeks but extends to 3 weeks, the additional time could lead to increased expenses, as workers would require payment for the extra week.

Thus, understanding that time is a valuable asset helps highlight its direct impact on a project’s cost, emphasizing the importance of strategic time management in achieving successful project outcomes.

Stacks of U.S. hundred-dollar bills next to a stopwatch on a blank background.

reflect
Have you ever been affected by time exceeding what you hoped for a task or project? If so, how did it affect your money on hand?

1b. Cost

Cost refers to the budget needed to complete the project and managing it is crucial to ensure that the project does not become too expensive. If costs are not controlled, the project might run out of money, leading to delays or incomplete work. Cost is a crucial factor because it refers to the budget needed to complete the project. If the cost is not managed carefully, a project can quickly become too expensive, causing issues with the other two constraints.

EXAMPLE

If a project goes over budget, it might mean there isn’t enough money to pay for all the resources needed, like materials or workers, which could delay the project (affecting time) or require changes to what the project aims to achieve (affecting scope). For instance, if constructing a playground costs more than planned, the team might have to reduce the size of the playground or find cheaper materials.

This demonstrates how important it is to keep track of costs to ensure that the project can be completed on time and as planned. Understanding how cost relates to the triple constraints helps ensure that projects are successful and meet their goals.

1c. Scope

The scope includes all the tasks and goals that need to be completed to finish the project successfully. Managing scope is key because changes to the scope can impact both time and cost.

EXAMPLE

If the scope of a project, like building a playground, increases to include more features such as additional slides or swings, it might take more time to complete and cost more money. Conversely, if the scope is reduced, the project might be cheaper and quicker to finish, but it may not meet the original objectives.

Therefore, keeping the scope well-defined and controlled helps ensure that the project meets its goals without going over budget or schedule. Understanding how scope relates to the triple constraints helps ensure that the project remains balanced and successful.

reflect
Have you ever planned something, but it ended up being something entirely different in the end?

In project management, the “triple constraints” of time, cost, and scope are interconnected, each affecting the others. Managing time effectively keeps projects on schedule and within budget. Cost management prevents projects from becoming too expensive, avoiding delays and scope changes. Scope management ensures project goals are met without exceeding time or budget limits. Understanding these constraints helps in achieving successful project outcomes by maintaining balance and efficiency, highlighting the importance of strategic planning and resource allocation in managing projects effectively.


2. Managing the Triple Constraint

Project managers can change the cost, time, and scope of a project to keep it on track and within budget. This is called making trade-offs in the project triangle. Here’s how it works with some examples:

  • Time and Scope: If you’re behind schedule, you can do less work (reduce scope) to finish faster. Or, if new tasks are added, you may need more time to finish everything.
  • Cost and Scope: Doing less work (reducing scope) means spending less money. But if you add more tasks, it will cost more money.
  • Cost and Time: Sometimes, the longer you take, the more it costs, like renting equipment or paying workers for more hours.
These examples show how the triple constraint works. There are other trade-offs involving things like quality and risk. Project managers don’t make these decisions alone; they work with their project management team. The overall importance of working with teams is something that we will cover in a future lesson. However, for now, let’s see how project managers manage triple constraints in the real world by reviewing scenarios across industries!

Triple Constraint Scenarios Across Industries
Industry Scenario
Construction Imagine building a small retail store that’s 2,000 square feet. The project is supposed to take 6 months and cost $300,000. If the client suddenly wants to add 500 more square feet, this increases the scope of the project. To handle this change, the project might need more time or a bigger budget to be successful.
IT Suppose a sales team needs a new customer relationship management (CRM) system. They have 9 months and a budget of $250,000. The CRM needs to manage leads, sales reports, and contact tracking. If the sales team decides they want the CRM ready in just 6 months, they might have to reduce some features (scope) or increase the budget to get it done faster.
Manufacturing Consider a company making 5,000 new smart home devices. Each device needs to have app integration and voice control, and they can’t cost more than $50 each to make. They also need to be ready in 3 months. If costs suddenly rise and each device can’t go over $40, the company might have to slow down production (taking more time) or retain fewer features (reduce scope) to stay on budget.

Project managers use the following to handle the triple constraint, ensuring the project’s success.

  • Prioritization: This revolves around determining what is important to the project, such as cost-saving measures versus delivering a project on time.
  • Communication: Keeping everyone informed can help balance the triple constraint with stakeholder needs.
  • Trade-offs: This means making good decisions. For example, if a project is behind schedule, it may be necessary to spend more to get it back on track, or the scope may need to change.
big idea
Managing the triple constraint through time, cost, and scope in project management involves trade-offs to keep projects on track. Project managers prioritize elements based on stakeholder needs, ensuring alignment with their project goals. Effective communication and decision-making help address changes, while tools assist in monitoring progress. Balancing these constraints increases the likelihood of project success by adapting to challenges and maintaining efficiency.

summary
In this lesson, you learned about the project constraints that affect project management, namely, time, cost, and scope. Then, you learned ways to manage the triple constraint. By prioritizing constraints, maintaining communication, and understanding trade-offs, project managers can handle the triple constraint, ensuring the project’s success.

Source: THIS CONTENT HAS BEEN ADAPTED FROM PRESSBOOKS "NSCC PROJECT MANAGEMENT” BY ADRIENNE WATT. ACCESS FOR FREE AT https://pressbooks.atlanticoer-relatlantique.ca/projectmanagement/ LICENSE: CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL

REFERENCES

Bronte-Stewart, M. (2015). Beyond the iron triangle: evaluating aspects of success and failure using a project status model. Computing and Information Systems Journal, 19(2).

Pollack, J., Helm, J., & Adler, D. (2018). What is the iron triangle, and how has it changed? International Journal of Managing Projects in Business, 11(2), 527–547.

Terms to Know
Cost

The money needed to complete a project.

Scope

What a project aims to achieve.

Time

The schedule or the amount of time you must utilize to finish a project.

Triple Constraint

The three main factors that affect a project: time, cost, and scope.