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Hardware Tools for Network Management

Author: Sophia
what's covered
In this lesson, you will learn about hardware tools for testing network ports and cables.

Specifically, this lesson will cover the following:

Table of Contents

1. Tools for Building Cables

In this lesson, we will look at the hardware tools that technicians use to make cables (well, more accurately, to attach connectors to lengths of cable) and to attach cables to patch panels. We’ll also discuss various hardware devices for testing cables.

1a. Crimpers and Wire Strippers

A wire crimper, often simply called a crimper, is a handy tool found in most network technicians’ tool bags. Crimpers are primarily used for attaching connectors to network cables via a process known as—that’s right—crimping. Crimping involves using your hands to apply a certain amount of force to press some kind of metal teeth into the inner conductors of a cable. Before you can crimp a connector onto the end, you’ve got to strip the cable with a type of cable stripper (or snip) and then properly put the wires into the connector. The following figure shows what a cable stripper and snip looks like. This particular tool also includes a crimper.

The process of crimping an Ethernet cable using a crimper tool. The tool has a metal body featuring notches and a blade, plus two handles for a comfortable grip and added leverage, making it simple to apply the pressure needed to secure the connector onto the cable.

Network technicians often make patch cables with a crimper. They take a small piece of Category 5e unshielded twisted-pair (UTP), strip the cable, and crimp two RJ-45 ends onto it to create the cable. Snips will create the type of cable needed to connect a host to a wall jack connection, for example. There are strippers and crimpers for the other types of cable as well and even specialized crimpers for fiber-optic ends.

term to know
Wire Crimper
A tool for attaching connectors to network cables.

1b. Punch-Down Tools

Most networks today are built using twisted-pair cable of some sort. This cable is usually terminated in wiring closets using a tool known as a punch-down tool. It’s called that because that’s exactly what the tool does—it punches down the wire into some kind of insulation displacement connector (IDC).

There are different types of punch-down tools. The most common is a punch-down with replaceable blades for the different types of connectors (either 66 or 110). The following figure shows an example of this type of punch-down tool.

A punch-down tool with a plastic handle, featuring three black switches labeled ‘LO’, ‘HI’, and ‘PUSH’ to adjust the impact force. The top end has a metal blade designed for inserting and trimming wires into terminal blocks. The handle is wider at the base and gradually narrows toward the blade end.

IDCs make contact by cutting through, or displacing, the insulation around a single conductor inside a twisted-pair cable.

As shown below, the punch-down tool pushes a conductor between the sides of a V-shaped groove inside an IDC, which in this example is a keystone connector, allowing the small metal blade inside the connector to make contact with the inner conductor deep inside the wire.

A person is using a punch-down tool to secure wires into a punch-down block. The block contains multiple-colored wires that are already connected and arranged in order. In the background, a wall-mounted panel filled with numerous cables indicates a structured cabling system.

terms to know
Punch-Down Tool
A tool for pushing a wire into an insulation displacement connector (IDC).


2. Tools for Testing Cables

The best way to deal with a faulty cable installation is to avoid the problem in the first place by purchasing high-quality components and installing them carefully. Still, this isn’t a perfect world—no matter how careful you are, problems are bound to arise anyway. The tools covered in this tutorial can be used to test copper and fiber-optic cables at the time of their installation and afterward, if and when you need to troubleshoot cabling problems.

hint
You probably don’t need all the tools described here; there’s a significant overlap in their functionality. Sometimes you’ll get lucky and have the luxury of choosing between high-tech and low-tech devices that perform roughly the same function. You can choose which ones you prefer according to the requirements of your network, your operational budget, even your temperament and time constraints. Some of the tools are extremely complicated and require extensive training to use effectively, whereas others can be used by pretty much anybody equipped with a functioning brain.

Other important considerations to keep in mind when selecting the types of tools you need are based on the test results required by the standards you’re using to certify your network and the capabilities of the people who will be doing the actual work. And don’t forget the potentially painful cost of some of them.

2a. Loopback Plugs

When troubleshooting a possible cable connectivity issue, it can be helpful to start by ensuring that the port itself is working. In other words, it might not be a cable issue at all, but a bad port that one end of the cable is connected to.

A loopback test is a diagnostic procedure in which a signal is transmitted and returned to the sending device after passing through all or a portion of a network or circuit. The returned signal is compared with the transmitted signal to evaluate the integrity of the equipment or transmission path. A computer needs a loopback plug that is inserted into a port in order to perform a loopback test. A loopback plug, as the name implies, has a circuit that circles back around on itself, feeding the output back into the port as input.

Loopback plugs are made for both Ethernet and fiber applications. The following images show an Ethernet loopback plug and a plug for fiber applications.

Two rectangular network switches are stacked one above the other and have several Ethernet ports arranged in two horizontal rows. These ports, which are rectangular sockets, are numbered from 1 to 17 in each switch. An Ethernet loopback plug is connected between the switches. This plug consists of a thick cable with two connectors of different colors—one connector is inserted into Port 1 of the top switch, and the other connector into Port 1 of the bottom switch. On the left side of each switch are indicator lights labeled ‘SYST’, ‘RPS’, ‘MASTR’, ‘STAT’, ‘DUPLX’, ‘SPEED’, ‘STACK’, and ‘P o E’ from top to bottom. Beneath the indicators is a round button labeled ‘MODE’. ‘1x’ is mentioned to the left of Port 1 and ‘11x’ to the right of Port 12.

terms to know
Loopback Test
A diagnostic procedure in which a signal is transmitted and returned to the sending device after passing through all or a portion of a network or circuit.
Loopback Plug
A plug inserted in a port in order to perform a loopback test.

2b. Cable Testers

Cable-testing tools can range from simple, inexpensive mechanical devices to elaborate electronic testers that automatically supply you with a litany of test results in an easy-to-read pass/fail format. The following figure shows an example of an inexpensive cable tester for twisted-pair wiring testing. This little box can verify the connection through the cable and tell you if the cable is straight-through or crossover. It can also identify problems such as grounding issues. Sometimes the problem is not a complete lack of connectivity. Sometimes performance is slow, which can also be a cabling issue that a cable tester can identify.

A network cable tester consists of two rectangular handheld units: 1) The main unit (on the left) is labeled ‘MULTI-NETWORK CABLE TESTER’. It has a BNC indicator section near the top with the instructions ‘Press To Test BNC’. Green Dot Green—Good represents the green light symbol for a good connection. Red Dot Red—Bad represents a red light symbol for a bad connection. Unshaded Dot Unlit—Open represents no light symbol for an open circuit. Beneath this section are two toggle switches labeled ‘GND ON/OFF’ and ‘POWER ON/OFF’, each with a corresponding round button. The power button is lit red, indicating that the unit is powered on. At the bottom of the unit, supported cabling standards are listed: ‘10 BASE-T’, ‘TOKEN RING’, ‘AT&T 258A’, and ‘EIA/TIA 568’. 2) The remote unit (on the right) is labeled ‘Network Cable Terminator’. Connected to the main unit via an Ethernet cable. It has four pairs of small round lights, each corresponding to a pair of Ethernet wires: 1 & 2, 3 & 6, 4 & 5, 7 & 8. Additionally, there is a single light labeled ‘GND’. Below the indicator lights, a legend explains the test result color codes: 1) Green dot: Good Pair, 2) Green and Mixed dot: Mix Or No Light—Faulty Pr, 3) 10 Base T: green dot, green dot, black dot, and black dot, 4) Token Ring: black dot, green dot, green dot, and black dot, 258 A: green dot, green dot, green dot, and green dot, 5) EIA 568: green dot, green dot, green dot, and green dot, 6) TIA

term to know
Cable Tester
A device that checks a cable for wiring and any problems.

2c. Multimeters

A multimeter, or a multitester (also called voltmeter and ohmmeter), is a multitasking electronic measuring instrument. The average multimeter typically includes features like the ability to measure voltage, current, and resistance. Multimeters come in analog and digital versions, and they range from basic handheld devices useful for simple fault-finding and field-service work to more complex bench instruments that will give you measurements with a very high degree of accuracy.

hint
Multimeters can be used to troubleshoot electrical problems in a wide array of electrical devices like batteries, motor controls, appliances, power supplies, and wiring systems. But more to the point of this tutorial: by setting them to measure resistance, you can use them to test cable continuity. They’re not as elegant a solution as a dedicated cable tester, but if you already have a multimeter (and most network folks do), it saves you from having to buy a cable tester.

Multimeters come in lots of flavors with different ranges of features and prices. Cheap ones cost less than $10, but the top-of-the-line models can cost you up to $5,000.

term to know
Multimeter
A device for measuring electrical volts, amps, and resistance in wires and cables.

2d. Wire-Map Testers

A wire-map tester is a device that transmits signals through each wire in a copper twisted-pair cable to determine if it is connected to the correct pin at the other end. Wire mapping is the most basic test for twisted-pair cables because the eight separate wire connections involved in each cable run are a common source of installation errors. Wire-map testers detect transposed wires, opens (broken or unconnected wires), and shorts (wires or pins improperly connected to each other). All of these problems can render a cable run completely inoperable.

A wire-map tester essentially consists of a remote unit that you attach to the far end of a connection and a battery-operated, handheld main unit that displays the results. Typically, the tester displays various codes that indicate the specific type of fault that it finds. You can also purchase a tester with multiple remote units that are numbered so that one person can test several connections without constantly traveling back and forth from one end of the connections to the other to move the remote unit.

Wire-map testing is nearly always included in high-end multifunction cable testers, but sometimes it is just not worth spending serious cash on a comprehensive device. Dedicated wire-map testers that run about $200–300 are relatively inexpensive options that enable you to test your installation for the most common faults that occur during installations and afterward. If, say, you’re installing voice-grade cable, a simple wire-mapping test is probably all that’s needed.

term to know
Wire-Map Tester
A device that transmits signals through each wire in a copper twisted-pair cable to determine if it is connected to the correct pin at the other end.

2e. Continuity Testers

A continuity tester, or line tester, is a simpler and less expensive device than a wire-map tester; it is designed to check a copper cable connection for basic installation problems like opens, shorts, and crossed pairs. It will set you back only a few dollars, but such a device usually can’t detect the more complicated twisted-pair wiring faults. It’s still a nice option for basic cable testing, especially for coaxial cables that have only two conductors and so don’t easily confuse whoever is installing them.

Like a wire-map tester, a continuity tester consists of two separate units that you connect to each end of the cable you want to test. Most of the time, the two units can snap together for storage and easy testing of patch cables. But remember, a continuity tester simply tests continuity, equivalent to data at one bit per minute (or slower), and it cannot tell you whether or not a cable will reliably pass Ethernet data at network speeds. For that, you need a real cable tester that can test cables up to Gigabit speeds or higher.

term to know
Continuity Tester
A device that checks a copper cable connection for basic installation problems like opens, shorts, and crossed pairs.

2f. Time-Domain Reflectometers

A time-domain reflectometer (TDR) is a tool that finds and describes faults in metallic cables like twisted-pair and coaxial cables. The equivalent device for optical fiber is an optical time-domain reflectometer (OTDR).

A TDR works in the same basic way that radar does. It transmits a short rise time pulse along the conductor, and if it turns out to be of a uniform impedance and properly terminated, the entire transmitted pulse is absorbed in the far-end termination; no signal is reflected back to the TDR. Any impedance interruptions will cause some of the incident signal to be sent back toward the source, letting you know all is not well.

Any increases in the impedance create a reflection that reinforces the original pulse and decreases the impedance, thereby creating a reflection that opposes the original pulse. The resulting reflected pulse that is measured at the output/input to the TDR is displayed or plotted in measures of time. And because the speed of signal propagation is pretty consistent for a given type of transmission medium, the reading can also tell you about the cable length. Because of this sensitivity to any variation in impedance, you can use a TDR to verify the following things:

  • Speed and condition of the cable
  • How long it takes to send a signal down a cable and how long it takes to come back
  • Cable impedance characteristics
  • Splice and connector locations and their associated loss amounts
  • Estimated cable lengths
An optical time-domain reflectometer (OTDR) is an optoelectronic instrument used to give you the skinny on optical fibers, typically referred to as light meters. It works by putting out a series of optical pulses into the specific fiber you want to test. From the same end that sent these impulses, it collects and measures the light that is scattered and reflected along the length of the fiber. It then records the change in the amount of refraction at various points. This is a lot like the way an electronic TDR measures reflections caused by impedance changes in a cable that you’re testing. The strength of the return pulses is incorporated into a measure of time, which also conveniently gives you the fiber’s length.

We use OTDRs to give us the following information:

  • The fiber’s estimated length
  • Its overall attenuation, including splice and mated-connector losses
  • The location faults, such as breaks
The following graphic shows the output from an OTDR testing a fiber connection.

An optical time-domain reflectometer (O T D R) trace graph representing a signal loss in an optical fiber. The optical fiber has a downward trend from left to right, starting with a straight segment labeled ‘Attenuation’, followed by a sharp upward peak labeled ‘Connector Reflection’, and a step-like drop labeled ‘Splice Loss’.

The spike in the above figure shows where a splice in the fiber is located, which has resulted in the signal being degraded. This is a very typical output. As the signal attenuates, you see a gradual but quick drop in decibels (dB). Any connector will actually show a reflection, which, as mentioned, shows up as a spike in the OTDR output. The connector then creates more attenuation and loss of more decibels. The more splices, the less distance you can run with fiber.

terms to know
Time-Domain Reflectometer (TDR)
A tool that finds and describes faults in metallic cables like twisted-pair and coaxial cables.
Optical Time-Domain Reflectometer (OTDR)
An optoelectronic tool that finds and describes faults in fiber-optic cables.

2g. Toner Probes

A dozen wires go into a wall, and a dozen wires come out of the wiring closet. But how can you identify which is which? A toner probe will help you sort them out. A toner probe, also called a tone generator, is a simple copper cable tester that is simple to use and can be used to trace a wire in a wall. It is a two-piece unit that’s basically a tone generator and probe, sometimes called a “fox and hound” wire tracer. This type of device consists of one part that you connect to a cable with a standard jack—or to an individual wire with alligator clips that transmit a signal over the cable or wire—and another part that’s a pen-like probe that emits an audible tone when it touches the other end of the cable, the wire, or even its insulating sheath.

Most often, you will use a toner probe to locate a specific connection in a punch-down block because (annoyingly) some installers run all the cables for a network to the central punch-down block without labeling them. They (or you, if you’re unlucky enough) then have to use a tone generator to identify which block is connected to which wall plate and label the punch-down block accordingly. This tool can identify a particular cable at any point between the two ends, and because the probe can detect the cable containing the tone signal through its sheath, it can help you to locate one specific cable out of a massive cable spaghetti bundle in a ceiling conduit or other type of raceway.

Just connect the tone generator to one end, and touch the probe to each cable in the bundle until you hear the tone. The following image shows a toner and the matching probe used to find the tone on the other end of the cable.

A Fluke Networks IntelliTone Pro 200 toner-and-probe kit consists of two devices: 1) Toner: This is a compact, wide unit with a rotary dial on one side and two options below the dial: ‘Service’ and ‘Tone’. Next to the dial, there are three icons: speaker, signal, and ohm. Two output cables—a red one and a black one—extend from the bottom of the toner, each ending in an alligator clip. 2) Probe: This is a slim, pen shaped device with a central rotary dial and eight numbered signal level buttons (1 through 8) arranged vertically above the dial. SYNC is mentioned above the dial. Below the dial, there are three icons: a speaker and two signals. The probe tapers from a wider base down to a pointed tip and includes a wrist strap for easy handling. When the toner is active, the probe picks up and audibly indicates the tone signal along a cable.

Also, by testing the continuity of individual wires using alligator clips, you can use a tone generator and probe to find opens, shorts, and incorrect wiring arrangements. An open wire won’t produce a tone at the other end, a short will produce a tone on two or more wires at the other end, and an improperly connected wire will produce a tone on the wrong pin at the other end. All that takes a really long time and is super tedious work. Worse, the whole process is almost as prone to errors as the cable installation itself. You have to either continually travel from one end of the cable to the other to move the tone generator unit or use a partner to test each connection, keeping in close contact using radios or some other means of communication to avoid confusion. So, considering the time and effort involved, investing in a wire-map tester is just a much more practical solution unless you’re numbingly bored or really easily amused.

term to know
Toner Probe
A device that generates a tone that travels through a cable to the other end, where it can be detected to determine which wire is which.

2h. Butt Sets

A butt set is essentially a portable telephone that enables you to test and monitor analog lines. The most common type, shown below, can both monitor and transmit. You see these all the time with telco guys up on the telephone poles. They use their butt sets to connect to telephone lines, test them, and even make phone calls.

A butt set is a tool that resembles a telephone handset with a handle in the middle. The top side features a keypad with number buttons from 0 to 9, as well as symbols like asterisk, hash, and more. On the other side of the device, there's a connector or alligator clip, and below it, a point where two wires emerge—one red and one black, each with metal endings.

Another handy tool that will take the place of a butt set is a hound. This non-canine device is nothing more than an inductively coupled amplifier with a small speaker in a handheld tool. It is used to monitor the audio on a given line to verify that you have the right pair before connecting it and is typically used with a toner probe. It will also monitor for noise.

term to know
Butt Set
A portable telephone that enables you to test and monitor analog lines.

summary
In this lesson, you learned about tools for building cables including crimpers and punch-down tools. You also learned about tools for testing cables including loopback plugs, cable testers, multimeters, wire-map testers, continuity testers, time-domain reflectometers, toner probes, and butt sets.

Source: This content and supplemental material has been adapted from CompTIA Network+ Study Guide: Exam N10-007, 4th Edition. Source Lammle: CompTIA Network+ Study Guide: Exam N10-007, 4th Edition - Instructor Companion Site (wiley.com)

Terms to Know
Butt Set

A portable telephone that enables you to test and monitor analog lines.

Cable Tester

A device that checks a cable for wiring and any problems.

Continuity Tester

A device that checks a copper cable connection for basic installation problems like opens, shorts, and crossed pairs.

Loopback Plug

A plug inserted in a port in order to perform a loopback test.

Loopback Test

A diagnostic procedure in which a signal is transmitted and returned to the sending device after passing through all or a portion of a network or circuit.

Multimeter

A device for measuring electrical volts, amps, and resistance in wires and cables.

Optical Time-Domain Reflectometer (OTDR)

An optoelectronic tool that finds and describes faults in fiber-optic cables.

Punch-Down Tool

A tool for pushing a wire into an insulation displacement connector (IDC).

Time-Domain Reflectometer (TDR)

A tool that finds and describes faults in metallic cables like twisted-pair and coaxial cables.

Toner Probe

A device that generates a tone that travels through a cable to the other end, where it can be detected to determine which wire is which.

Wire Crimper

A tool for attaching connectors to network cables.

Wire-Map Tester

A device that transmits signals through each wire in a copper twisted-pair cable to determine if it is connected to the correct pin at the other end.