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Careers in Network Systems and Information Systems & Programming

Author: Sophia

what's covered
In the last lesson, you learned about careers in Information and Support Services and Interactive Media. In this lesson, you will explore the other two pathways in the IT career cluster: Network Systems, and Information Systems and Programming. You will learn about key jobs, what they do, what kind of education and training are needed, and the traits that help professionals succeed. By the end, you’ll see how these careers depend on both technical skills and problem solving to keep technology reliable and innovative. Specifically, this lesson will cover:

Table of Contents

1. Network Systems Pathway

The Network Systems pathway focuses on careers that design, build, and maintain the infrastructure that enables computers and devices to connect and communicate. These professionals ensure that LAN, WAN, and cloud-based networks operate efficiently and securely.

1a. Network Engineer

Network engineers design and build complex computer networks for organizations. They plan how the system will be structured, set up hardware like routers and switches, and make sure traffic flows efficiently. A large company might also rely on its network engineer to connect new branch offices, set up cloud services, and keep thousands of devices secure.

Hand drawing a colorful network diagram on a transparent board, showing components like routers, VPN, switches, servers, databases, and internet connections

think about it
Think about the last time you had slow or unreliable internet. How did it affect your ability to get things done? How might a network engineer work to fix that problem?

As technology evolves, network engineers are also responsible for new areas like Internet of Things (IoT) devices and 5G networks. Their expertise is vital for companies using smart building systems, advanced manufacturing, or global collaboration platforms that depend on reliable and secure networking.

Most network engineers have a bachelor’s degree in information systems, computer engineering, or network administration. Well-known certifications include Cisco’s CCNP and CompTIA Network+. Engineers need strong problem-solving skills, patience, and the ability to work under pressure when outages disrupt business.

term to know
Network Engineer
A professional who designs and builds large-scale networks, making sure communication across an organization is efficient and secure.

1b. Wireless Network Specialist

Wireless network specialists focus on Wi-Fi and mobile connectivity. They plan coverage areas, set up access points, and fix problems like interference or dead zones. Their work helps schools, hospitals, stadiums, and airports serve thousands of users at once.

Smiling technician wearing safety glasses giving a thumbs-up while installing or adjusting a Wi-Fi router on the ceiling

Employers usually want a bachelor’s degree in networking or telecommunications. Certifications such as CWNA (Certified Wireless Network Administrator) show focused expertise. Specialists need adaptability and patience since wireless environments change constantly.

Remote work and mobile devices have increased demand for wireless networking experts. Many specialists also consult on large projects for universities, airports, and even smart cities with public Wi-Fi.

think about it
Think about a place you visit often—your school, a mall, or an airport. Where does the Wi-Fi work well, and where does it fail? What problems might a wireless network specialist face when trying to cover that space?

term to know
Wireless Network Specialist
An IT professional who designs, maintains, and troubleshoots wireless systems for organizations.

1c. Cloud Network Architect

Cloud network architects design networks that combine on-site systems with cloud platforms like AWS, Azure, or Google Cloud. They build secure connections, manage bandwidth, and make sure networks scale as organizations grow.

EXAMPLE

When a company moves its email and file storage to Microsoft 365 or Google Workspace, a cloud network architect designs the secure connections that make the switch smooth for employees.

Man standing on a ladder drawing a cloud computing diagram in the sky, illustrating concepts like public, private, hybrid, and enterprise clouds with labeled connections and devices

Because so many organizations rely on the cloud, these architects are also deeply involved in cybersecurity. Many move into leadership positions, like cloud security director, that combine technical expertise with executive strategy.

Most architects have a bachelor’s degree and cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Architect Expert. Strategic thinking, strong security awareness, and communication skills are especially important.

term to know
Cloud Network Architect
A specialist who plans and secures networks that connect on-site systems with cloud platforms.

1d. VoIP Engineer

VoIP engineers handle internet-based phone and voice systems. They set up servers, add features like voicemail and conferencing, and make sure call quality stays high. They also guard against problems like spam calls or eavesdropping.

Today, VoIP engineers often manage videoconferencing and all-in-one collaboration platforms, helping global teams stay connected.

Technician wearing a grey cap and headlamp, inspecting or repairing complex wiring in a telecommunications or network server panel

A bachelor’s degree in telecommunications or IT is common, along with certifications such as Cisco Collaboration Engineer. Strong attention to detail and quick problem solving are essential because phone and video services are critical for most businesses.

term to know
VoIP Engineer
A professional who designs and manages internet-based voice and video systems to ensure reliability and quality.

1e. NOC Technician

Network operations center (NOC) technicians monitor networks 24/7 from central facilities. They watch dashboards for alerts about outages, malware, or slow performance and act quickly to fix issues.

EXAMPLE

If a storm knocks out internet service for thousands of customers, the first alerts appear in the NOC. Technicians there coordinate the response to restore service as quickly as possible.

IT professional walking through a data center aisle lined with illuminated server racks, holding a laptop to monitor systems

Most technicians have an associate or bachelor’s degree, often with certifications like CompTIA Network+. Communication, teamwork, and calm under stress are critical. Many move into engineering or management roles after gaining experience with large systems.

term to know
NOC Technician
An IT professional who monitors and supports large networks from a central operations center.

1f. Chief Network Officer

Chief network officers (CNOs) are executives who set the strategy for enterprise networking. They manage teams of engineers, architects, and technicians, making sure network projects and investments support the company’s goals.

Team in a modern office conference room watching a presenter point to a large screen displaying data charts and performance graphs for networks

CNOs make long-term decisions about vendors, upgrades, and new technologies. Their role is both technical and strategic, shaping how companies compete in a digital economy.

This role usually requires decades of experience, advanced degrees, and leadership training. Vision, communication skills, and decision making are key. Many CNOs work closely with chief information officers on overall technology strategy.

term to know
Chief Network Officer
An executive who leads network strategy, guiding teams and investments to support business growth.


2. Information Systems and Programming Pathway

The Information Systems and Programming pathway includes careers that create and manage software and databases. These professionals design applications, analyze data, and develop tools that help organizations make better decisions and deliver services effectively.

2a. Software Developer

Software developers build everything from mobile apps to enterprise systems. They write code, test features, fix bugs, and often work in Agile teams that release updates quickly.

Smiling man sitting at a desk with a computer displaying lines of code, turning toward the camera in a bright office

Because software runs nearly every modern device, developers are in demand across industries. Many specialize in areas like mobile, games, enterprise systems, or embedded software.

EXAMPLE

When you use a rideshare app to request a car and watch the driver’s location update in real time, software developers built both the app and the backend systems that make it work.

Most have a bachelor’s degree in computer science or software engineering. Common programming languages include Java, Python, and JavaScript. Developers need logic, creativity, and strong teamwork.

term to know
Software Developer
A programmer who writes, tests, and maintains code to create applications or systems.

2b. Database Administrator

Database administrators (DBAs) install, configure, and secure the systems that store important data. They handle backups, tune performance, and protect against data loss or breaches.

Woman interacting with a virtual database schema diagram showing linked tables for Customer, Invoice, Product, Order, Material, Event, and Subcontractor

As organizations gather more data, DBAs often manage cloud databases and large-scale data platforms. Many advance to roles like data architect, designing strategies for how information is stored and used across the enterprise.

A bachelor’s degree in information systems or database management is common, along with certifications like Oracle Database or Microsoft SQL Server. DBAs need precision, patience, and problem-solving skills.

reflect
Think about the organizations that store your personal data—schools, banks, and healthcare providers. What risks would you face if their databases weren’t managed correctly?

term to know
Database Administrator
An IT professional who manages and protects databases to keep data accurate, secure, and available.

2c. Data Analyst

Data analysts turn information into insights. They clean and organize data, run analyses, and create charts or dashboards to guide business decisions.

Two men collaborating at a desk with dual monitors, discussing a colorful flowchart or data diagram displayed on the screen

A bachelor’s degree in statistics, computer science, or analytics is common. Analysts use tools like Excel, SQL, and Tableau. They need curiosity, critical thinking, and strong communication to explain their findings clearly.

Data analysts are in demand in fields like healthcare, finance, and marketing. Many advance to data scientist roles, which involve more advanced modeling and machine learning.

think about it
If you worked as a data analyst for a retail company, what customer patterns would you look for to improve sales?

term to know
Data Analyst
A professional who interprets data using statistics and visualization to support decision making.

2d. DevOps Engineer

DevOps engineers connect software development and operations. They automate pipelines for coding, testing, and deployment, helping teams release updates quickly and reliably.

They spend much of their time creating scripts, managing containers like Docker or Kubernetes, and monitoring systems. They also document processes and refine them to improve reliability.

Employers look for a bachelor’s degree in computer science or related fields, plus experience with cloud platforms and DevOps tools. Collaboration and adaptability are essential since DevOps requires coordinating across teams.

DevOps engineers are highly valued for keeping systems running smoothly. Many grow into roles such as site reliability engineer or platform engineer.

term to know
DevOps Engineer
A professional who automates and streamlines software development, testing, and deployment.

2e. Machine Learning Engineer

Machine learning engineers design systems that learn from data and make predictions. They build models for fraud detection, recommendation systems, or speech recognition.

 Two men analyzing data on computer screens, with one showing code and the other displaying a visualization of yellow data points on a black background

Most hold advanced degrees in computer science, data science, or math. They often use Python, TensorFlow, or PyTorch. Strong problem-solving, statistics, and creativity skills are important.

EXAMPLE

When a streaming service recommends a movie you might enjoy, or an online store suggests what to buy next, machine learning engineers built the models behind those predictions.

As artificial intelligence becomes common in everyday life, these engineers are in demand in industries like healthcare, finance, and retail. Many advance to roles like AI research director or chief data scientist.

term to know
Machine Learning Engineer
A specialist who builds algorithms and models that let computers learn from data and predict outcomes.

2f. Chief Information Officer

Chief information officers (CIOs) are executives responsible for an organization’s technology strategy. They set policies for IT investment, security, and innovation, ensuring technology aligns with business goals.

CIOs must stay ahead of trends like AI, blockchain, and quantum computing. Their role requires strategic vision and strong leadership to integrate technology into every part of the business.

Most CIOs have decades of experience, advanced degrees, and leadership training. Vision, decision-making, and communication skills are critical.

term to know
Chief Information Officer
An executive who leads an organization’s technology strategy and ensures IT supports business goals.

summary
In this lesson, you explored how different roles within the Network Systems pathway keep organizations connected, secure, and efficient. You learned about technical specialists such as the network engineer, wireless network specialist, cloud network architect, VoIP engineer, and NOC technician, as well as leadership positions like the chief network officer. You also examined the Information Systems and Programming pathway, which includes roles such as software developer, database administrator, data analyst, DevOps engineer, machine learning engineer, and chief information officer. Together, these careers highlight the many ways professionals design, maintain, and innovate the technology systems that drive today’s digital world.

Source: This tutorial was authored by Sophia Learning. Please see our Terms of Use.

Terms to Know
Chief Information Officer

An executive who leads an organization’s technology strategy and ensures IT supports business goals.

Chief Network Officer

An executive who leads network strategy, guiding teams and investments to support business growth.

Cloud Network Architect

A specialist who plans and secures networks that connect on-site systems with cloud platforms.

Data Analyst

A professional who interprets data using statistics and visualization to support decision making.

Database Administrator

An IT professional who manages and protects databases to keep data accurate, secure, and available.

DevOps Engineer

A professional who automates and streamlines software development, testing, and deployment.

Machine Learning Engineer

A specialist who builds algorithms and models that let computers learn from data and predict outcomes.

NOC Technician

An IT professional who monitors and supports large networks from a central operations center.

Network Engineer

A professional who designs and builds large-scale networks, making sure communication across an organization is efficient and secure.

Software Developer

A programmer who writes, tests, and maintains code to create applications or systems.

VoIP Engineer

A professional who designs and manages internet-based voice and video systems to ensure reliability and quality.

Wireless Network Specialist

An IT professional who designs, maintains, and troubleshoots wireless systems for organizations.